Position: Assistant Sales Manager
Responsibilities & Accountability (but not limited to):
This person must be organized, disciplined, self-motivated and show initiative in improving and maintaining relationships with QAD customers. This person will be responsible for:
• Helping to lead and coach the Inside Sales Team
• Help manage team of 3-4 members
• Goal oriented, striving for continuous improvement in sales department
• Analyze sales data and produce reports using Microsoft Excel
• Present reports to Global Sales & Service Manager
• Use excellent customer service and communication skills to improve relationship with top dealers
• Preforming all tasks with integrity and empathy
• Covering service phone lines for product support
• Entering phone orders into order management system
• Maintain client relationships by making outbound calls
• Selling new and existing products to established dealers
• Troubleshoot and assist with product questions
• Attend trade shows as needed
• Enter daily email orders into order management system
• Process customer returns as needed
• Maintain daily activity records
• Work in a Team environment with leadership responsibility
• Work with other departments to service and improve products and operations.
• Maintain current and expert knowledge of Archery industry
Software requirements: Microsoft Office, Order Entry System
Minimum Experience: 2 years’ experience in inside sales and/or customer service, preferably in the sporting goods or outdoor industry. Experience leading a team. Archery knowledge a plus. Trade show experience is a plus.
• Must possess excellent interpersonal, time/project management and communication skills. Must be able to multi-task projects from start to completion with excellent organizational skills and maintain a positive attitude in all situations.
Position Reports To: Global Sales & Service Manager
Salary range: Negotiable based on experience & training. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap, or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.
In an effort to promote a healthy lifestyle and work environment QAD INC is Tobacco free
Benefits
We offer a competitive income, time off with paid holidays, paid vacation, paid sick leave, 401k retirement plan with company matching, product discounts, other employee incentives.